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October 2006
November 2006

2006-10-09 »

Making banking fun, round 1

It turns out that other than so-called "business logic," there isn't much to business software. It's all the same stuff: a database connection, forms, fields, buttons, some daily/weekly/monthly batch operations, and the dreaded Reports.

Over and over again.

What's interesting - and interesting is the first step on our way to fun - is the process of converting fluffy human requirements into usable software. Many programmers doing business software aren't quite up to the level of programmers doing other kinds of software, but also interestingly, you don't get a lot of cross pollination between groups. Things just start getting done a particular way, and they keep getting done that way, and nobody really thinks twice until and you get these funny "programmer cliques" that believe totally different things and don't really talk to each other. You know, the Oracle types don't have much respect for the MySQL types, and vice versa, and they'll never resolve their differences because, well, they don't really care enough to bother.

Now I've gone and switched cliques - from operating systems to financial software, of all things - and what I learned is that both groups have plenty they can learn from the others.

One thing I learned is that there's a huge, tangible, visible difference between a company that understands business (and software is secondary) and a company that understands software (and business is secondary). Software companies do an awful lot of silly things that just don't make basic business sense. I don't mean any particular company here - they're almost all pretty clueless. Me too, for now. But it can be tough not to be clueless when you don't even know what clueless is, and worse, you've isolated yourself from the people who do know.

Now turn it around. People with business sense tend to be profitable, which is a good start. But they don't know that much about advanced software development, and silly things happen and time gets wasted, and they don't know that those things are totally avoidable. The smart ones, though, are willing to learn. Great software is an amplifier for a great business model, and the two put together is how you can get a really great company. This is straight out of Good to Great, of course. Go figure.

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