Company Policy, Revisited

Now these guys have the right idea.

And more on design

The same guys have some really interesting writing on various design concepts, including non-software UI design. (That's just one article; browse around to find others.)

UPDATE: Oh man, this stuff is addictive. The Intel "Yes" compaign in Russia and "To be quite candid, it was the first time I was sitting in a car with the Settings menu."